Jordan Lee
Lead Catering Manager
Profile
Lead Catering Manager with proven experience in hospitality and catering, known for turning daily execution into measurable outcomes, clearer processes, and stronger team coordination. Brings a practical mix of role-specific expertise, stakeholder communication, and steady ownership across fast-moving work environments.
Experience
Lead Catering Manager - Northline Group
2022 - Present
Remote
- Improved hospitality and catering workflows by standardizing weekly priorities, reducing avoidable rework by 24%.
- Partnered with cross-functional teams to deliver 8 high-impact initiatives while keeping quality and timelines visible.
Catering Manager - Apex Collective
2019 - 2022
Chicago, IL
- Supported customer, team, and operational goals by tracking key metrics and resolving recurring blockers.
- Created practical documentation that helped new team members ramp faster and maintain consistent standards.
Skills
Guest service / Food safety / Inventory control / Reservation systems / Menu knowledge / Event setup / Lead workflows / Catering workflows / Communication / Ownership / Problem solving / Time management / Adaptability / Collaboration / Toast / OpenTable / POS systems / Excel / Tripleseat / Google Workspace
Languages
English
Education
State University, B.A. Professional Studies (2015 - 2019)
